FamilyColab

SMS Terms

FamilyColab SMS terms and conditions

These terms describe the FamilyColab text alert service, including the types of messages sent, subscriber controls, and support information.

Last updated September 26, 2026

Program details

  • Brand: FamilyColab
  • Program type: Transactional Family Health, meal approval, approval request, reminder and Care Check text alerts.
  • Example messages: a Family Health alert about a reading outside the range the family set; a meal approval text with a link when another parent sends meals for you to approve; an approval request text with a link when your child asks for something that needs a parent's OK, such as taking money out of their family bank account; a reminder text with a link before a family calendar event, a morning note with what to bring to school, the pickup time and what is on the calendar today, and a heads-up when a family member's birthday is a week or 3 days away; a Care Check text asking a family member to reply OK; an alert to care contacts when a check-in is missed.
  • Who receives texts: parents or guardians who opt in on the FamilyColab website, and Care Check members and care contacts who reply YES to a one-time request.
  • Approval request and reminder texts go only to parents, never to children, and only when the parent does not have the FamilyColab iPhone app.

Support

FamilyColab and its text alert program are operated by Germani Ventures LLC.

For support with FamilyColab text alerts, reply HELP or visit the FamilyColab contact page.

For privacy information specific to this program, review the SMS privacy policy.

Subscriber terms

  • Message frequency varies: usually one Care Check text per scheduled check-in, plus occasional alerts. Meal approval texts are at most one per batch of meals sent, and no more than five a day. Approval request texts are at most one per child every 30 minutes, no more than five a day, and never during the parent's quiet hours. Reminder texts are no more than five a day, never during the parent's quiet hours, and each kind can be switched off or retimed in the parent's notification settings.
  • Msg & data rates may apply.
  • Consent to receive text alerts is not a condition of purchase.
  • Reply STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to stop future text alerts.
  • Reply HELP for help.

Opt-in and program use

FamilyColab sends text messages only after a parent or guardian provides a mobile number and explicitly opts in through the FamilyColab website.

The FamilyColab SMS program is intended for transactional service alerts. It is not intended for general promotional or affiliate marketing campaigns.

Changes

FamilyColab may update these SMS terms from time to time. Continued use of the text alert program after a change becomes effective constitutes acceptance of the updated terms.

The latest version of these terms will remain available on this public page.